We're here to help

notadate is built by a small team, and a real person reads every message that comes in. If something isn't working, you have a question, or you just want to share some feedback, send us a note. We read everything and reply as quickly as we can.

The best way to reach us is email: hello@notadate.app. Tell us what's going on — the more detail you can share, the faster we can help.

Looking for the legal details? Read our Privacy Policy and Terms of Service.

Quick answers

I can't sign in.

First, double-check you're using the same email you signed up with. If you've forgotten your password, tap "Forgot password" on the sign-in screen to reset it. Still stuck? Email us and we'll get you back in.

My verification email didn't arrive.

Give it a few minutes, then check your spam or promotions folder — it comes from noreply@notadate.app. You can request a new one from the verification screen. If it still doesn't show up, let us know and we'll sort it out.

How do I block or report someone?

Open the person's profile or your conversation with them, open the menu, and choose Block or Report. Blocking takes effect right away, and they won't be able to reach you. Reports go straight to our team, and we review every one.

How do I delete my account?

You can delete your account anytime from your account settings, and we'll remove your personal information within 30 days. If you'd rather we handle it for you, just send us an email.